The Cleaning Guy
Premium Cleaning Company, Carpet Cleaning, Duct Cleaning, Upholstery Cleaning
905-427-7412
545 Lakeridge Rd S. Whitby, ON, L1P 1Z9 Canada
info@cleaningguy.ca

905-427-7412 or

1-866-458-2489

Spot & Spill Warranties – Residential

 

Installed Broadloom
One Year Carpet Spot and Spill Limited Service Warranty

 

This Limited Warranty entitles the Cleaning Guy Inc clients to receive up to 2 FREE spot and spill service calls for a period of One Year from the date of application of our ZebraSeal topical protectors. This limited warranty does not cover damage caused by pet urine, vomit or other bodily fluids and is not designed to cover general soiling issues or carpeting that has been damaged by water.
In the event you experience a warranted spot or spill that cannot be removed using the spot removal product provided at the time of application, please call The Cleaning Guy Inc at (905) 427-7412 within 48 hours. For best results, DO NOT USE any other type of retail spot remover. The Cleaning Guy will attempt to remove the spot or spill at absolutely no charge to you.

  

Upholstery & Area Rugs
Two Year Upholstery & Area Rug Spot and Spill Limited Service Warranty

 

This Limited warranty entitles the Cleaning Guy Inc clients to receive up to 2 FREE spot and spill service call for a period of Two Years from the date of application of our ZebraSeal Premium penetrating protectors. This limited warranty does not cover damage caused by pet urine, vomit or other bodily fluids and is not designed to cover general soiling issues or carpeting that has been damaged by water.
In the event you experience a warranted spot or spill that cannot be removed using the spot removal product provided at the time of application, please call The Cleaning Guy Inc at (905) 427-7412 within 48 hours. For best results, DO NOT USE any other type of retail spot remover. The Cleaning Guy will attempt to remove the spot or spill at absolutely no charge to you.

  TCG warranty clients will have priority booking once contacting the office.

  • Spots and spills not covered within the warranty or beyond the service call limit will receive the benefit of a 50 % reduced minimum service call rate while the warranty period applies.
  • In addition to the Spot & Spill Warranty, clients purchasing $500 + of Premium protection services, will have received a courtesy Custom Care Kit*.
    *Below $500 the kit could be optionally purchased for $35.00
    *Even if a kit wasn’t purchased, a courtesy spotting bottle is ALWAYS given.

 

Countertops

Twenty Year Countertops Long Term Protection Limited Service Warranty

 

This Limited Warranty entitles The Cleaning Guy clients to receive:
• Protection against stains for 20 years for Residential applications
• Exterior countertop installations are covered for 1 year
• No need to reseal during the warranty coverage period
• If a stain occurs, The Cleaning Guy will come out to remove the stain
• We’ll replace the countertop if a stain can’t be removed (that includes both labor and materials)
• We cover granite, marble, and polished quartzite
• The warranty is also fully transferable
• Protection against stains for 10 years Commercial applications (granite only)